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You

At ContSofts, we invest in the growth of your career by offering opportunities for continuous on-the-job learning and development. In addition to receiving regular coaching and feedback, we also provide various resources and interventions to support your professional growth.

We prioritize schedules that align with our team members’ lives. We communicate asynchronously, work autonomously, and take responsibility for our tasks.

Autonomous Culture

We provide space for our people to take ownership and operate autonomously. They have the freedom to innovate and experiment in their respective roles while maintaining accountability towards larger objectives.

True to our principle of Hire Better Than Us, ContSofts represent the best of all domains.

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ContSoft is seeking a motivated and passionate person to join us as a Customer Service Consultant. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

In this position, you will be answering inbound calls to provide exceptional customer service to consumers. This could include responding to inquiries about products and services, processing payments, or performing general account maintenance. In some situations, up-selling customers to new products or services may be encouraged.

We Will Give You:

  • Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
  • The chance to work with people who will become your second family
  • A workplace that’s never boring
  • The opportunity to make someone’s day, every day
  • Rewards and recognition as you blaze your own trail and ignite your career

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What’s expected of you

Development Manager works with various Stake Holders and technologists to deliver multiple projects within the agreed timelines.

What is expected out of you to be successful in this role:

– Good knowledge on clean code practices and complex web applications Architecture.
– Excellent Communication & interpersonal skills and strong stake holder management expertise.
– Thought Leadership and team leading capabilities.
– Expert level knowledge on Front End Technologies like HTML, CSS, JavaScript and it’s Frameworks and JQUERY.

What you’ll be doing on regular basis:
Responsibilities will be, and main touch points across the business:

• Ensure team visibility and value through presentations in different forums.
• Manage a highly motivated team of individuals to guide them and challenge them to take on bigger responsibilities.
• Explore new areas of opportunities for the team and the organization that would not only energize the team but also help improve overall application quality and the customer experience.
• Educate team members about integrating systems collaboratively and efficiently.
• Become a subject matter expert

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In the role of Business Development Manager at ContSoft, your primary focus will be on spearheading the company’s new business development initiatives with potential clients across the UK and Europe. Your key objective will be to drive net new business by effectively leveraging the company’s comprehensive range of digital communication products and solutions.

In order to achieve this, you will work closely with all functions within ContSoft to create and cultivate vital client relationships. Your role will require you to possess a strong understanding of the digital landscape, as well as the ability to effectively communicate the value of our products and services to potential clients.

As Business Development Manager, you will be responsible for identifying and engaging with prospective clients, nurturing existing relationships, and creating and implementing business development strategies that align with the company’s overall goals.

What You’ll Be Doing:

  • Building strong relationships with key stakeholders in potential clients to increase understanding of our portfolio of services and solutions.
  • Developing new buying and influencer contacts across the account to drive growth and innovation.
  • Writing proposals, delivering client presentations and participating in competitive tenders.
  • Collaborating with product areas to identify opportunities for growth.
  • Adhering to all sales processes, completing necessary documentation and effectively managing CRM.
  • Achieving KPIs for account sales, profitability, growth goals, and client satisfaction.

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The position of Content Manager involves taking charge of creating, improving and optimizing digital content to expand our clients’ audiences, enhance their reputation, and drive revenue growth. While having a passion for semantics and excellent copyediting abilities is crucial, the perfect candidate for this role goes beyond mere grammar correction.

You are aware of when to prioritize impact over grammar and possess a strategic mindset regarding how each content piece contributes to the overall brand, marketing, or communications strategy. You actively seek opportunities to enhance the quality, impact, and consistency of the content produced, while also ensuring adherence to content governance policies.

What You’ll Be Doing:

  • Collaborating with digital strategists and channel SMEs to execute content plans
  • Prioritizing content ideas via research methods
  • Writing, editing and optimizing content across multiple channels
  • Creating and presenting strategic plans and content deliverables
  • Implementing and QAing content on client CMSs
  • Measuring and reporting content performance
  • Developing content governance and standards for clients
  • Staying up-to-date on digital content trends and best practices
  • Managing a roster of content freelancers.

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As the UX Strategist, your main role will be to spearhead the discovery and design of various digital experiences, ranging from individual campaigns to full-scale websites, by prioritizing a user-centered approach throughout the design and development process. To achieve this, you will need to work closely with cross-functional teams, including content creators, designers, developers, and channel specialists, to ensure that every aspect of the user experience is considered from conception to delivery.

Apart from leading UX strategy and design efforts, you will also play a vital role in promoting the importance of user-centered design within the organization. This will involve developing case studies, thought leadership pieces, and engaging presentations for internal stakeholders, clients, and prospects to advocate the significance of user experience design. Additionally, you will need to stay up-to-date with the latest industry trends, tools, and technologies, and continuously seek ways to improve and refine our UX design processes. Finally, you will work towards fostering a culture of innovation, experimentation, and collaboration to help enhance the overall user experience across all our digital products and services.

We Will Give You:

  • Engage with corporate stakeholders to understand business goals and user needs
  • Use facilitation and design to communicate high-level concepts and recommendations
  • Design optimized wireframes, prototypes, and user journeys
  • Collaborate to maintain a user-centered approach from strategy to development
  • Conduct user research and testing for continuous improvement
  • Execute conversion rate optimization and collaborate with development
  • Evangelize the value of user-centered design and testing
  • Research and showcase UX trends, technologies, and case studies
  • Lead and facilitate workshops and brainstorming sessions to generate new ideas and solutions for user-centered design challenges.
  • Analyze and interpret user data, metrics, and feedback to inform design decisions and optimize user experiences.

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We’re looking for a driven Graphic Designer who’s always on the hunt for fresh, innovative ideas to create compelling and brand-consistent visuals across various digital platforms. As our Graphic Designer, you’ll work closely with our Global Senior Designer and collaborate with internal teams worldwide to produce designs that align with our brand strategy and help drive business growth.

In this role, you’ll be responsible for delivering high-quality designs from concept to final delivery, ensuring they meet our clients’ needs and objectives. You’ll be adept at managing multiple projects simultaneously, while maintaining a keen eye for detail and upholding our high standards of quality.

You’ll be working with a talented team of designers, developers and creatives, fostering a culture of innovation and creativity. With a deep understanding of design principles, you’ll consistently produce thought-provoking and visually stunning designs that captivate our audience, enhance our brand and drive engagement.

What You’ll Be Doing:

  • Design marketing assets for various teams, including presentations, social media posts, whitepapers, web banners, and document templates.
  • Provide creative input and develop concepts independently.
  • Keep design assets organized and up-to-date.
  • Meet project deadlines and communicate effectively with stakeholders.
  • Incorporate feedback and iterate designs as needed.
  • Ensure designs are consistent with brand guidelines and messaging.
  • Continuously seek to improve design skills and knowledge of industry trends.
  • Work collaboratively with other designers and stakeholders to maintain a consistent visual identity across all channels.

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